Jack Donnan, Clydebank Distribution Centre, Scotland
Jack has only been volunteering for 19 months, but has already given over 1,000 hours, balancing his volunteering with his studies at college and rehearsals for frequent stage productions. He has a permanently upbeat demeanour and has accrued more and more responsibilities in store including operating the till, assisting with stocktakes and helping to manage the distribution of stock to other stores in the area. Jack is a wonderful influence on the other volunteers in store, helping to train new volunteers who have come through the same college scheme that brought him to volunteering. His confidence on the tills is especially noteworthy, he never fails to ask the necessary questions to customers to encourage them to round-up their purchases and donate more. This helps to secure additional fundraising for Barnardo’s and is above and beyond the expected role of a volunteer.